Troubleshooting

Note:

Broadcasting Room

Abnormal Situations: Data submission failure, preview or broadcast failure, operations freezing, etc. Temporary Operations: You can refresh the webpage to reset the console status before proceeding with subsequent operations. Note: If the abnormal situation persists after refreshing the webpage, please pause any operations on the console and contact technical staff.

Graphics Rendering

Abnormal Situations: When the content displayed in the preview window (PVW) or program window (PGM) does not meet expectations. Temporary Operations: You can click the snapshot button in the upper right corner of the console to take a snapshot and contact technical staff.